Privacy Policy

Last Updated: 11/10/2024

1. Introduction

Reading Caribbean Nation (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.readingcaribbeannation.co.uk, or use our services. Please read this policy carefully. By using our website, you agree to the collection and use of your data as outlined below.

2. Data Controller

For the purposes of the UK GDPR, the data controller is:

Company Name: Reading Caribbean Nation (RCN)

Address: 1a Bamburgh Close, Reading, Berkshire RG2 7UD

Company Registration No.: 15869518

Email address: info@readingcaribbeannation.co.uk

Tel. no.: +44 7400 683480

3. Information We Collect

We collect and process the following types of personal information:

• Personal Identification Data: Full name, email address, phone number, and postal address when you contact us or register for our services.

• Technical Data: IP address, browser type, time zone setting, operating system, and platform, as well as other technology on the devices you use to access our website.

• Usage Data: Information about how you use our website, including pages viewed and links clicked.

• Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Data

We use different methods to collect data, including:

• Direct interactions: You may give us your personal information by filling in forms or corresponding with us by email, phone, or otherwise.

• Automated technologies: As you interact with our website, we collect technical data automatically, through the use of cookies, server logs, and other similar technologies. For more information, please review our Cookie Policy.

• Third parties: We may receive personal data about you from third-party service providers such as analytics providers like Google Analytics.

5. How We Use Your Information

We will only use your personal data when the law allows us to. Common uses of your personal data include:

• To provide our services and products.

• To manage our relationship with you (e.g., notifying you of changes to our terms or privacy policy).

• To improve our website, services, and customer experience.

• To send you marketing communications, where you have consented to such communication.

• To comply with legal obligations or requests from government authorities.

6. Legal Basis for Processing Your Data

We rely on the following legal bases to process your data under the UK GDPR:

• Consent: Where you have given us clear consent for us to process your personal information for specific purposes.

• Contractual necessity: Where we need to process your data to perform a contract we are about to enter into or have entered into with you.

• Legal obligation: Where we need to process your data to comply with a legal obligation.

• Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

7. Sharing Your Information

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf, such as IT and system administration, data analytics, and marketing.

• Legal Authorities: If required by law, we may share your data with regulators, law enforcement agencies, or other government bodies.

• Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal data to the successor organization.

We do not sell or rent your personal data to third parties.

8. International Transfers

We may transfer your personal data outside the UK or European Economic Area (EEA). Whenever we transfer your data internationally, we ensure an adequate level of protection by ensuring at least one of the following safeguards:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection by the UK government.

• We may use specific contracts approved by the UK or European authorities which give your data the same protection as in the UK.

• For transfers to the US, we may use providers that are certified under the UK-US or EU-US Privacy Shield Frameworks (where applicable).

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the applicable legal requirements.

11. Your Rights

Under the UK GDPR, you have certain rights concerning your personal data, including:

• Right of Access: You can request a copy of the personal data we hold about you.

• Right of Rectification: You can request corrections to any incomplete or inaccurate data.

• Right of Erasure: You can request that we delete your personal data under certain circumstances.

• Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain situations.

• Right to Data Portability: You can request the transfer of your personal data to another data controller.

• Right to Object: You can object to the processing of your data if we are processing it for legitimate interests or direct marketing.

If you wish to exercise any of these rights, please contact us at info@readingcaribbeannation.co.uk.

12. Cookies

We use cookies and similar tracking technologies on our website to provide a better user experience. For detailed information on the cookies we use, the purposes for which we use them, and how you can control their use, please see our[Cookie Policy.

13. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

14. Changes to This Policy

We may update this privacy policy from time to time in response to legal, technical, or business changes. When we update our privacy policy, we will take appropriate measures to inform you in line with the significance of the changes. Please review this policy periodically to stay informed.

15. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Reading Caribbean Nation

1a Bamburgh Close

info@readingcaribbeannation.co.uk

+44 7400 683480

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, if you believe that we have not properly handled your data.